I’ve never been a fan of RF modulators so that you can listen to your iPod in the car. In any metropolitan area there are just too many radio stations to interfere with whatever frequency you choose. This is what led me to purchase the DICE Electronics iHOND3 iPod interface for my car. Not only did my iPod touch charge in the car but I could control it using the wheel mounted audio controls. Life was good. Then I got an iPhone and life was no longer good, it didn’t work in the car.
Enter DICE Electronics. I emailed them and Travis in sales got back to me right away. They explained that the 3G wouldn’t charge at 12V like the original iPhone. He asked for the serial number from my unit and after giving it to him he again got back to me right away. He gave me 2 options:
Option A-Send the module box and the cable that goes to the iPhone back. They’d upgrade the software, install a 5V chip, and get a corrected cable. It can be done now and only take a day or 2. $99
Option B-Wait until mid December for a new cable that will make it work as is. No software upgrade. $45
I choose to wait until mid December as there wasn’t any additional functionality in a software upgrade. I wanted to post about all of this because of how responsive DICE Electronics and Travis have been. You don’t purchase their products directly from them, they work through dealers, but they sure do have a way with making customers feel valued.
I found you on Twitter and great blog!